Effective Date: January 1, 2026 — Last Updated: August 16, 2026
By accessing our website or receiving services from Healthy Haven Hub, you agree to the following Terms & Conditions. If you do not agree, please do not use our services.
1. Acceptance of Terms
These Terms govern your use of our website, online booking system, newsletter, and in-person healthcare services. By submitting a form or scheduling an appointment, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
2. Healthcare Services
Healthy Haven Hub provides general healthcare services, including family medicine, women's health, senior care, mental wellness counseling, rehabilitation, and lifestyle health management. All services are delivered by licensed professionals in compliance with Florida state medical regulations.
2.1 Medical Disclaimer
Information provided on this website is for general educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult your physician or a qualified healthcare provider regarding any medical condition.
2.2 Emergency Situations
Our services are not designed for medical emergencies. If you or someone else is experiencing a medical emergency, please call 911 or visit the nearest emergency room immediately.
3. Appointments and Cancellations
- Appointments are confirmed only after receiving a confirmation email or phone call from our team.
- We kindly request at least 24 hours' notice for cancellations or rescheduling.
- Repeated no-shows or late cancellations may result in a cancellation fee or restriction of future booking privileges.
- Arriving more than 15 minutes late may require rescheduling the appointment.
4. Patient Responsibilities
As a patient, you agree to:
- Provide accurate, complete, and current medical and personal information.
- Update us about changes to your health, medications, or contact details.
- Follow recommended treatment plans and attend follow-up visits.
- Treat our staff and other patients with respect and courtesy at all times.
- Arrive on time with required documents, insurance cards, and identification.
5. Payment and Billing
Payment is expected at the time of service unless prior arrangements have been made. We accept most major insurance plans and offer transparent self-pay options. Unpaid balances may be referred to a collection agency after 90 days of non-payment.
6. Website Use
You agree to use our website only for lawful purposes. You shall not:
- Use the site to distribute spam, malware, or harmful content.
- Attempt to gain unauthorized access to our systems or patient data.
- Scrape, copy, or reproduce website content without written permission.
- Misrepresent your identity or affiliation with any person or entity.
7. Intellectual Property
All content on this website — including text, graphics, logos, images, and software — is the property of Healthy Haven Hub and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce or distribute this content without express written permission.
8. Limitation of Liability
Healthy Haven Hub is not liable for any indirect, incidental, or consequential damages arising from the use of our website or reliance on information provided online. Our liability for medical services is governed by professional standards and Florida law.
9. Indemnification
You agree to indemnify and hold harmless Healthy Haven Hub, its staff, and affiliates from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
10. Termination
We reserve the right to terminate or suspend your access to our services or website at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
11. Changes to Terms
We may modify these Terms from time to time. Updated versions will be posted on this page with a revised effective date. Your continued use of our services after changes constitutes acceptance of the new Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, USA. Any disputes arising from these Terms shall be resolved exclusively in the courts of Pinellas County, Florida.
13. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14. Contact Information
For questions about these Terms, please contact us:
Healthy Haven Hub
2187 Maryland Avenue, Pinellas, FL, USA
Email: info@healthyhavenhub.com
Phone: 727 531-1157